Privacy Policy - KRiT™

🔒 Privacy policy for KRiT.dk

Sidst opdateret: 24. maj 2026

At KRiT, we take the protection of your personal information seriously.
This privacy policy explains how we collect, use and protect your information when you visit or shop at KRiT.dk.

Dataansvarlig

KRiT
CVR: 43518135
Address: Follingsvej 101, 9200 Aalborg SV, Denmark

We respond to enquiries submitted via the contact form within 1-2 business days.
We do not offer telephone support.

What information we collect

When you shop at www.krit.dk, create an account, subscribe to our newsletter or contact us, we may collect the information you provide.

This may include:

Name
Adresse
Telefonnummer
Email address
Ordreoplysninger
Delivery details
Payment status
Any message sent via the contact form
Any consent given for newsletters or cookies

We use this information to process your order, deliver your items, handle payments, send tracking information, provide customer service, comply with legal requirements and improve the online shop.

Purposes and legal bases for processing

We process your information for the following purposes:

Order processing and delivery
We use your information to complete your purchase, pack and dispatch your order and provide delivery information.

Payment
Payments are handled by our payment providers. KRiT.dk does not store your card details.

Customer Service
We use your contact details and order history to help you with questions, complaints about faulty goods, returns and other enquiries.

Nyhedsbrev
If you subscribe to our newsletter, we use your email address to send news, offers and relevant information about KRiT. You can unsubscribe at any time via the link in the newsletter.

Cookies, statistics and marketing
We use cookies and similar technologies to operate the online shop, compile statistics and, if you give your consent, for marketing.

Bookkeeping and legal requirements
We retain relevant order and payment information to comply with the Danish Bookkeeping Act and other relevant legislation.

Opbevaring af data

We only store your information for as long as necessary for the purpose, or as long as required by law.

Completed orders and accounting records:
Retained for 5 years from the end of the financial year to which the records relate.

Refunderede ordrer:
Retained to the extent necessary for bookkeeping, customer service and documentation.

Cancelled and failed orders:
Deleted or anonymised when no longer needed.

Inactive customer accounts:
Deleted or anonymised after 24 months, unless longer retention is required by law.

Nyhedsbrevssamtykke:
Retained for as long as you subscribe to the newsletter, and for a period afterwards if necessary to document consent.

Cookie consent:
Retained for the period specified in our cookie settings or cookie policy.

Payment

KRiT.dk does not store your card details.

All payments are handled securely over encrypted connections by our payment providers. The payment provider may process information such as your name, email address, order amount, payment status and transaction details to complete the payment.

Delivery

When you order physical goods from KRiT.dk, we share the necessary delivery details with our delivery partners.

This may include:

Name
Adresse
Email address
Telefonnummer
Order number
Delivery method
Selected parcel collection point or delivery location

We use this information to dispatch your order and provide tracking information.

Delivery times:

Liquid Chalk: 2-3 business days
T-shirts and merchandise: 7-20 business days and may be dispatched separately

Fragttakster:

Pakkeshop: 49 kr.
Hjemmelevering: 65 kr.
Free delivery on orders over 299 kr.

Account and login

You can choose to create an account to track your orders and save your delivery details.
You can also shop as a guest without an account.

If you create an account, you’ll receive a link by email to set up your password.
You are responsible for keeping your login details secure.

We use cookies and similar technologies to operate the online shop, improve the user experience, compile statistics and, if you give your consent, for marketing.

Necessary cookies are used for the shopping basket, checkout, login, security and order status, among other things. These cookies are necessary for the online shop to function properly.

We may also use cookies and similar technologies from services such as WooCommerce, WordPress, Google, Meta, Jetpack/Automattic, MailPoet and other relevant systems, depending on which features are active on the site.

Cookies for statistics and marketing are only used where relevant. Where consent is required, we will ask for it via our cookie banner.

You can change or withdraw your consent at any time via the cookie settings on the website.
You can also delete or block cookies in your browser. Please note that the online shop may not function properly without necessary cookies.